Knowledge models for networked library services
The European Commission, DG XIII, has published a study on "Knowledge models for library services", part of a series of studies on "Libraries in the Information Society" conducted under the "Telematics for Libraries" sector of the Community's specific RTD programme in the field of telematics applications. The objectives of the study were: - To examine the library's evolving role in the knowledge mediation process; - To review the specific need of users for services in the library environment; - To develop new library application models for acquisition, lending and reference incorporating integrated access to networked functions. In the networked world, where information is increasingly communicated directly from producers to users, libraries need to establish how they can continue to provide added value as a knowledge mediator. The study found that libraries could provide added value in the supply of networked services, by: - Selecting and filtering resources; - Integrating resources; - Supporting users; - Acting as an efficient intermediary between the large numbers of information producers and users. However, considerable obstacles exist to slow the development of fully networked library services. These include inadequate technical development, limited financial resources and human factors, such as user awareness and expectations and staff awareness and skills. Another problem for many countries is the predominance of English in currently available services. The study suggests that greater cooperation between libraries and publishers, and between individual libraries, is extremely important for the development and enhancement of networked services. A number of application models for integrating networked functions with traditional library functions are contained in the study.