As we can feel it more and more by each passing year of the 21st century, ICT is one of the foundations of our civilization. When any outages happen, or any security breaches occur, they inevitably cause interruptions, often resulting in loss of revenues or customer satisfaction, but they may as well impact critical infrastructures or, even worse, cause a life threatening situation.
IT engineers who take care of these critical infrastructures, are working with complex deployments of interrelated and interconnected systems and technologies. They are tasked with ensuring that the systems and the services are always available, efficient and secure. Additionally they may need to work within the scope and requirements of specific regulatory compliance. For these tasks, they are using their own experience and also a wealth of available knowledge about the systems they are responsible for, in the form of Documentation, Support Knowledge Bases, Best Practice guides, Wikis, Online Forums, and Security Advisories.
RAIKA - The Runecast A.I. Knowledge Automation platform, has been created to address the growing complexity of ICT infrastructures, the need for better and adaptable security, and issue prevention.
It is designed as a powerful breakthrough technology, adding Artificial Intelligence and an end-to-end automation overlay to Runecast Analyzer. It can analyze a wealth of unstructured human readable data automatically, extracting the meaning to proactively identify potential issues and security vulnerabilities. This will bring tangible benefits to organizations, their customers and society:
• increased resilience and availability of ICT systems
• more secure systems
• efficiency and performance
